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Shipper's Agreement

Shipper's Agreement

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720-825-3623. To get an instant car shipping quote at low price, use our easy and convenient online shipping calculator. Our professional team is available to answer any of your shipping questions 24/7.

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Read Carefully Before Signing This Agreement

1) The carrier and driver jointly and separately are authorized to operate and transport his/her or their motor vehicle between its pickup location and the destination. While every effort will be made to confirm a driver for the estimated date, no guarantee of pickup or delivery date can be made. Delays may occur due to carrier schedules, mechanical failure, inclement weather, acts of God, among other unforeseen circumstances. Auto Transport USA will not be responsible for any charges or liabilities incurred due to delay of pickup or delivery. This includes but is not limited to airline tickets or rental car fees. The client will be given the carrier’s schedule at the time of dispatch.

2) The client agrees to not contract any other broker or carrier during the respective time which corresponds with their shipping option. Any client that is found working with another broker or carrier during this period, is subject to a non-refundable deposit fee.

3) Contracted carriers provide door to door transport if the truck driver can physically reach the pick-up and delivery addresses. If access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet the truck at a large parking lot nearby, such as a grocery store.

4) Carriers are not licensed or insured to transport any personal or household goods, however, we do understand that you may need to put some items in the vehicle. Carrier is not liable for damage caused to the vehicle from excessive or improper loading of personal items. These items must be put in the trunk and kept to a limit of 100 lbs. Any exceptions must be previously discussed and approved by Auto Transport USA. An additional fee may be assessed for personal items of any weight. Any misrepresentation of the personal belongings will result in a change of price and/or a dry run fee of $150 if a carrier is made to attend the scene of the pick-up and the shipment is different from expected. If a carrier is sent out and the vehicle is not ready as indicated by the shipper there will be an additional $75.00 rescheduling fee. Auto Transport USA must be notified, should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as shipper.

5) Vehicles must be tendered to the carrier in good running condition with no more than a half tank of fuel. Carrier will not be liable for damage caused by leaking fluids, freezing, exhaust systems, or antennas not tied down. Any claim for loss or damage must be noted and signed on condition report at time of delivery.

6) Trucking damage claims are covered by carriers from $100,000 up to $250,000 cargo insurance per load, and a minimum of 3/4 of a million dollars public liability and property damage. Any damage incurred to a vehicle during transport falls directly under the responsibility of the carrier and not Auto Transport USA. All carriers contracted will have insurance to cover damage caused by the driver or theft during transport. If damage is done, Auto Transport USA  will provide you with a full insurance packet for the carrier to file a claim. All claims must be noted and signed for at time of delivery and submitted in writing within 15 days of delivery.

7) If a carrier is sent out and the vehicle is not ready as indicated by the shipper there will be an additional $75.00 rescheduling fee. Auto Transport USA must be notified, should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as shipper. If for any reason the vehicle becomes unavailable during a scheduled pick-up window, after an order has been placed, Auto Transport USA will not refund the deposit amount.

8) The client should under no circumstances release or receive vehicle(s) from a carrier without an inspection report (Bill of Lading/BOL) regardless of the time of day or the weather conditions. Failure to do so may result in the client’s inability to file a damage claim. Carriers insurance will only process claims for damages due to the carrier’s own negligence. Damage must be reported to Auto Transport USA within 24 hours of delivery. Damage must be clearly listed on the BOL and signed by the driver (no exceptions). If there is damage during transport, the client must notate those damages on the final inspection report, pay the remaining balance stated on this agreement, and then contact the carrier’s main office as well as the carrier’s insurance company. Failure to notate any damage on the final inspection report releases the carrier of any liability and would result in the inability to process a damage claim.

9) Dispatched orders must be canceled by calling the offices of Auto Transport USA at 303-638-7249 or sending an email to contact@autostransportusa.com. Cancellations must be made no less than 24 hours prior to the pick-up date. Cancellations of dispatched orders are subject to a non-refundable $200 fee.

10) A $150.00 non-operational fee will be charged for all non-running vehicles. This will be included in the final quote received from Auto Transport USA. If the vehicle becomes non-operational during transport, this fee will be applied to the original quote.

11) Auto Transport USA agrees to provide a carrier to transport your vehicle as promptly as possible in accordance with your instructions but cannot guarantee pick-up or delivery on a specified date. A cancellation fee of $200 will be charged for orders canceled 7 days before the requested available pick-up date. Auto Transport USA does not agree to pay for your rental of a vehicle, nor shall it be liable for failure of mechanical or operating parts of your vehicle. Shipper warrants that he/she will pay the price quoted due Auto Transport USA for delivered vehicles and will not seek to charge back a credit card. This agreement and any shipment here under is subject to all terms and conditions of the carrier’s tariff and the uniform straight bill of lading, copies of which are available at the office of the carrier.

12) This agreement shall be governed by and construed in accordance with the laws of the State of Florida. The parties further agree that any legal action arising out of this agreement must be filed in a court of jurisdiction, and Auto Transport USA liability is limited to the amount of money Auto Transport USA broker’s fee only. The client hereby submits to the jurisdiction of such courts and waives any right to jurisdiction in any other location. I hereby agree to the transport terms provided by Auto Transport USA I authorize a small down payment to be paid to Auto Transport USA via a credit or debit card or check by phone or mail. I further understand that any remaining balance is due on delivery and that it must be paid in full via cash, cashier’s check, and money order, to the authorized transporter.

Read Carefully Before Signing This Agreement

Auto Transport USA  is a 5-star Auto Transport Car Shipping Company specializing in Door to Door Auto Transport, Multi-Car Shipping,

Vehicle Import, Heavy Equipment Transport, Enclosed Car Shipping, and more.

  • How to Ship a Car Overseas?

  • How to Ship A Vehicle Internationally?

Our state-of-the-art quoting technology provides our customers with the most accurate price instantly.

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​2499 Claystone Cir, Erie, CO 80516, USA

Business Hours:

Monday-Friday 8am-8pm
Saturday 9am-6pm
Sunday 9am-5pm
Open most holidays

Phone: 720-825-3623
Email: contact@autostransportusa.com

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